Jackpot City AUReconcile a Jackpot City Withdrawal From Request to Receipt
A cashout can arrive in a different shape from the original request because of per-transaction limits, approved fees, currency conversion or split dispatches. Keep gross amount, every authorised deduction and every receipt visible in one calculation.
Review Jackpot City withdrawal optionsCapture live limits
Before submitting, save the method's minimum, per-transaction maximum, daily or account limit, fee, currency and current verification state. Use the values shown on the request date.
Calculate the expected net
Keep operator fee, processor fee and currency conversion separate. Do not invent a conversion rate when the receiving provider sets it after dispatch; record the rate and timestamp once applied.
Track split dispatches
Give each instalment its own amount, status, dispatch reference and receipt while linking it to the parent withdrawal ID. One received instalment does not close the remaining balance.
Escalate the exact difference
Show gross request, authorised deductions, received total and unexplained amount. Ask for the ledger or trace for that difference and retain any reversal or replacement ID until the arithmetic reaches zero.
Frequently asked questions
Why can the received amount differ from the request?
Only documented limits, fees, conversion or split payments should explain the difference.
How should split payments be tracked?
Use one row and trace reference per instalment under the original withdrawal ID.
When is reconciliation complete?
When the receipts, authorised deductions and any returns equal the original request exactly.
Last reviewed: 6 August 2026